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Do you have 'Cash on Delivery' service?

We offer cash on delivery service to all our customers, nationwide. Kindly give your correct name, valid and complete address and a working mobile number for placing your order.

How long will it take for my order to be delivered?

Orders, once shipped, are typically delivered in 4 - 6 business days by one of the best courier services of Pakistan with the biggest network. Delivery time may vary sometimes depending upon the shipping address and other factors (coronavirus pandemic, public holidays, extreme weather conditions, etc.).

Are there any shipping charges?

As the shipping charges are pretty high these days, Chimaera bears half of the shipping fee of the courier company and only charges half of it from you, i.e. a flat rate of PKR 250 on all orders irrespective of the location and region. Once the order confirmation has been taken from you the parcel will be dispatched. 

How do I track my order?

You can track your order once it has been dispatched from our warehouse. A confirmation email and/or a Whatsapp message will be sent with a link.

What if my order is undelivered?

Please let us know if your parcel was not received within the period of 6 - 8 business days. We will coordinate with our courier partner and ensure timely delivery.

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